Service: quality assurance (testing)
Solution type: web application
Business area: B2B services, internet
Customer: A Finnish company providing convenient, cost-effective, plug-in-free, Java-based streaming video technologies for fixed Internet and wireless devices
Period: 2003
Key Problems
The Customer develops products that enable faster streaming video delivery, easier viewing and broader audience reach than standard plug-ins or media players. Based on an internationally patented motion vector quantization (MVQ) Java-based technology, The Company's solutions compress distributed video content into an extremely light packet for both fixed Internet and wireless devices.
The Company needed to test their new products based on MVQ technology. Excellent testing equipment and top-level quality control professionals were required for testing the products.
The Customer's representatives visited Arcadia testing laboratory, met with the testing team and learned about the testing methodologies employed at Arcadia. They were impressed with the testing capabilities they found at Arcadia and decided to outsource the new products testing to Arcadia, Inc.
Solution
Arcadia's testing team started to work with the Company's development team while the software development process was still in progress. Arcadia's role was to provide integration testing and system testing (including performance and fault tolerance testing).
First of all, it was necessary to prepare all relevant documentation. Arcadia's team, in cooperation with the Customer's team, wrote the test specification and test cases, generated the test streams for the products, and started the testing. Arcadia's team reported on the testing progress by filling the test logs, e-mailing weekly status reports, and recording the detected bugs in the DevTrack system installed at the Company's site. In the progress of the testing, Arcadia's quality control professionals created new test cases and updated the test specifications.
In addition to the product testing, Arcadia provided Java applet testing. Java applet testing was a difficult and demanding task, which required testing under many different Web browsers and operating systems. The testing was performed under the following operating systems: Win 2000, Win XP, Win NT 4.0, Win 95 OSR2, Win 98, Win 98 SE, Win ME, Mac OS 9, Mac OS X, and with the following browsers: Internet Explorer 4.0 / 5.0 / 5.1(for MacOS) / 5.5 / 6.0 and Netscape Communicator 4.5 / 4.6 / 4.7 / 4.79 / 6.2.
Arcadia also performed the acceptance testing at the end of the project. The Customer was extremely pleased with the creativity of Arcadia's testing team and with the quality of the provided services. Arcadia became a technological partner of the Customer and provides testing for its new products.
Project statistics
569 product test cases were used for over 1700 tests.
371 applet test cases were used for over 8700 tests.