Case Studies

Electronic Document Management System for Insurance Company

Service type: Custom software development, implementation of new functionality, usability improvement
Solution type: Desktop applications
Business area(s): ECM & document management solutions, Inturance automation
Period: 2004–Ongoing

Description

The client had a web-based custom Electronic Document Management (EDM) system, wiseSuite. The system served internal business processes according to the client's main business activity — title insurance. According to client's requirements, Arcadian team developed a set of desktop applications with access to the EDM database through SOAP web service. The set includes:

  • wiseScan: allows users to scan documents directly into the document repositories
  • wiseSave: an application allowing the users to save documents directly from user's workstation into the wiseSuite document repositories.
  • wisePrint: allows users to print documents directly from applications into the document repositories
  • wiseView: allows users to view and manage all their documents in the document repositories from user's desktop
  • wiseWatch: watch upto 20 orders for new documents or notes
  • wiseReader: a “Ubiquitous Document Viewer” leveraging Technology that allows high quality displaying of documents without using their “native” applications. It enables file viewing, printing, and copy/paste functionality for more than 390 document formats.

In addition to standalone applications, Arcadia's team developed a number of add-ons and plug-ins for MS Office and Adobe Acrobat for facilitating work with the Document Management system from these applications, eg:

  • wiseView Package: aadd-on to SoftPro Select, a real estate closing, title and escrow product suite used in the company
  • wiseOutlook: a custom “client-side” MS Outlook folder allowing the user to copy/move any number of emails (including attachments) directly into existing virtual folders or virtual inboxes
  • wiseSave Office: an MS Office add-on allowing the users to save documents directly from user's workstation into the wiseSuite document repositories.
  • wiseParser Office, wiseParser Adobe: these add-ons allow users to create hyperlinks in MS Word, Excel and Adobe Acrobat documents that will directly retrieve any document stored in the wiseSuite document repositories.
    Further Arcadia's tasks include:
  • improving user interface of the desktop application (eg: implementation of Ribbon menu similar to MS Office 2007 in several applications)
  • making applications compatible with MS Windows Vista and MS Windows 7
  • providing synchronization of the desktop application with updates on the client's web portal
  • regular updates of all the add-ons and plug-ins after every release of new versions of MS Office and Adobe Acrobat.

Development tools & technologies

  • MS Windows, MS Windows XP, MS Windows 7, MS Windows Server 2003
  • MS .NET, MS SQL Server, MS Windows Server Platform, MS Office System
  • C#, VB.NET, Transact-SQL, Visual C++
  • XML/XSLT, ASP.NET, Servlet, Internet Information Services (IIS), WCF, ASP.NET Web Service, ASP.NET Handlers
  • COM/DCOM, MSXML, MSMQ, Win32 API, ActiveX, Adobe Acrobat SDK, SoftPro Select SDK
  • WinForms, WPF
  • Infragistics NetAdvantage controls suite
  • MS Visual Studio, InstallShield, Windows DDK
  • nUnit
  • Seapine Test Track Pro
  • MS Visual SourceSafe, Subversion
  • custom build tool, using InstallShield and Visual Studio from command-line

Duration & scope

6 months / 18 person-months per project version

Skills and competence of Arcadia, ZAO team is proven by Microsoft Gold Software Development and Web

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+7 812 610 59 55
+7 812 610 59 56 sales
+7 812 610 59 57 fax

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